Spirited Away | Otori-sama Plush Toy Studio Ghibli

Fast Shipping with Professional Packaging

We can offer a variety of shipping options thanks to our long-term partnership with UPS FedEx DHL. Our warehouse staff is highly skilled and will wrap your goods according to our precise and accurate specifications. Before they are shipped the goods are carefully inspected and secured. We deliver to thousands of clients every day in a variety of countries. The fact that we're committed to becoming the biggest online retailer in the world is obvious. The warehouses are located situated in Europe as much as they are in USA.

Note: Orders containing more than one item will be assigned a separate processing period for each item.

Prior to shipment, all purchased products will be thoroughly inspected. Today, the majority orders will be sent within 48 hours. Expected delivery time is between 3 and 7 days.

Returns

The inventory is always changing and we cannot completely manage it because multiple stakeholders are involved, including our factory and warehouse. The stock levels may fluctuate at any given time. It is possible that the stock may run out after your order has been processed.

The policy is for 30 days. If it's been more than 30 days since you've bought the item We're sorry to say that we can't offer you a full refund or exchange.

You are able to return an item when it's unopened and is in the same state as the day you received it. You must have the item in the original packaging.